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FAQ
What are Plus Points?
How do members receive their Plus Points each year?
Can members only use the Points for weekly reservations?
How long does membership last?  
Who pays for the cost of maintenance and other expenses at Le Chateau Plus resorts?  
What happens if members cannot use their Plus Points or have Points left over?  
How soon can members book a holiday  
What are the benefits for each membership level?  
What does this mean to a member?
What if members need more Plus Points?  
How do members calculate how many Points are needed for a particular holiday?
Can members take holidays at short notice?
What happens if members need to cancel a reservation?
Can family or friends use the Le Chateau Plus Points?
Will members have access to new Le Chateau Plus resorts?
How do members access the Villas at Javea?
 
  welcome

There are 4 Plus Point categories: Bronze, Silver, Gold and Platinum. Members receive their allocation of Points in to their Account on an annual basis on 1st January each year and can use them to:

  • Reserve holidays each year
  • Choose the size and type of accommodation from hotel-type rooms to two bedroom suites
  • Select the number of days they want to be away
  • Select the time of year when they want to travel

Within the Le Chateau Plus programme, each holiday has been given a Plus Points value based on the resort, accommodation size, duration of stay and the time of year. These Point values are fixed so members always know the Points required for the holidays they want to take.

When selected, the holiday is paid for by Plus Points and the member’s account is deducted. It’s a simple as that.

A small service fee ensures that all the resorts in the portfolio are maintained to the highest standards.

To see how many Plus Points you will require for your holidays with Le Chateau Plus click here to see a PDF of the points chart for the various accommodation options.

  1. What are Plus Points?
  2. How do members receive their Plus Points each year?
  3. Can members only use the Points for weekly reservations?
  4. How long does membership last?
  5. Who pays for the cost of maintenance and other expenses at Le Chateau Plus resorts?
  6. What happens if members cannot use their Plus Points or have Points left over?
  7. How soon can members book a holiday
  8. What are the benefits for each membership level?
  9. What does this mean to a member?
  10. What if members need more Plus Points?
  11. How do members calculate how many Points are needed for a particular holiday?
  12. Can members take holidays at short notice?
  13. What happens if members need to cancel a reservation?
  14. Can family or friends use the Le Chateau Plus Points?
  15. Will members have access to new Le Chateau Plus resorts?
  16. How do members access the Villas at Javea?

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